Privacy Policy

 
Last updated: 05.04.2017
 
certace AG ("us", "we", or "our") operates http://www.certace.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
 
Collection, Processing and Use of Data
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information"). Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.
 
Access and Correction
You have the right to access, delete or update the Personal Information you submit through our Websites. To do so, log into your account and go to https://www.certace.com/users/edit. To make any inquiries about the processing of such information please contact us at support@certace.com.
 
 
1.     Use of Cookies
Certace uses "cookies" to make your interaction with the platform individually identifiable and optimised. A cookie is a text file that is either stored temporarily in the computer's memory ("session cookies") or saved on the hard drive ("permanent cookie"). Cookies contain information about your previous requests to the appropriate server or information on what offers have been made so far. Cookies are not used to run programs or deliver viruses to your computer. The main purpose of cookies is to provide a tailor-made offer and make the use of the Service as comfortable as possible.
Most browsers are initially set to accept cookies. However, you can configure your browser so that it rejects or requests you to confirm the acceptance of cookies. If you choose to decline cookies, however, this may have the consequence that not all of our offerings are available to you.
certace uses session cookies, partner and affiliate cookies and permanent cookies:
 a) Session Cookies are not stored on your hard drive and are deleted when the browser is closed. Session cookies are used for login authentication and to balance the system load. b) Partner and Affiliate Cookies are used if you access our services via an external advertising space. These cookies are used to settle accounts with the cooperation partners and do not contain personal information from you. c) Permanent cookies are used to save your personal settings. This allows for personalisation and improves the Certace service, because you are able to find your personal settings again on subsequent visits.
 
2.     Use of Google Universal Analytics
certace analyses members’ online behavior. We create anonymous user profiles in order to improve our service to you. For this we use Google Analytics, among other things (with the feature Universal Analytics), a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), but with the extension "_anonymizeIp ()".  Only the shortened IP addresses are processed, excluding direct reference to individuals.
The information generated by the cookie about your use of the website will be transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing others with website and internet related services. Reports created by Google contain demographic and interests data that have been based on your interaction with advertisements, or your visits to sites of advertisements. Google may also transfer this information to third parties unless required by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. We point out, however, that you may not be able to use all features of this website in this case.
You can object to the collection and analysis of your use of the Service Google Universal Analytics. Please use the browser add-on to disable Google Universal Analytics.
For more information on Terms of Use and Privacy Policy can be found at:
www.google.com/analytics/terms/gb.html 
http://www.google.com/intl/en/analytics/privacyoverview.html 
 
3.     Use of Mettl
certace uses Mettl, a third party test software to conduct certificate exams on the cloud provided by Induslynk Training Services Private Limited ("Mettl"), 295 East Evelyn Avenue, #215, Sunnyvale, CA 94086. Mettl complies with the U.S. - E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. For more information on the privacy practices of Mettl, please check https://mettl.com/privacy-policy. To learn more about the Safe Harbor program, and to view Induslynk Training Services Private Limited's ("Mettl") certification, please visit http://www.export.gov/safeharbor/
 
4.     Use of Intercom
certace uses Intercom, a third party analytics service provided by Intercom, Inc. ("Intercom") to help understand your use of our services and to communicate with you by sending you service-related notifications in the certace interface. certace uses Intercom to collect data for analytics purposes when you use our services. Intercom analyzes your use of our website and/or service and our relationship with you, so that we can improve our services. For more information on the privacy practices of Intercom, please check http://docs.intercom.io/privacy. Intercom’s services are governed by Intercom’s terms of use, which can be found at http://docs.intercom.io/terms.
 
5.     Use of Google DoubleClick
certace uses the remarketing technology of Google (Google DoubleClick). Through this technology users who have already visited the Certace site and have shown interest in the service, are again targeted with advertising on the pages owned by the Google partner network. These advertisements are different to those aimed at users who have not shown interest in the Certace services. The ad overlay is done through the use of cookies, which are small text files that are stored on the user's computer. With the help of text files, user behavior can be analyzed when you visit the site and then used for targeted product recommendations and interest-based advertising.
If you prefer not to receive interest-based advertising, you can disable the use of cookies by Google for these purposes by configuring the deactivation settings https://www.google.com/settings/ads/onweb/ or install the plugin available there.
 
6.     Use of Facebook Social Plugins
Certace uses social plugins ("plugins") provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). These plugins are identified by a Facebook logo. If you use a social plugin on an Certace site, your browser establishes a direct connection with the Facebook servers. Facebook then transmits the plugin content to your browser, and then integrates it into the website.
Thereby Facebook obtains the information that you have accessed on the corresponding Certace page. If you are logged in to Facebook, Facebook can assign the Certace visit to your Facebook account. If you interact with the Facebook plugins (e.g. press the "Like" button), the corresponding information is transmitted from your browser to Facebook and stored there. For the purpose and scope of data collection and the further processing and use of data by Facebook, and your rights in this respect and settings options for protecting your privacy, please refer to the privacy policies of Facebook.
If you do not want Facebook to collect data of this kind, we recommend that you log out before your visit Certace on Facebook.
 
7.     Use of Twitter Social Plugins
Certace continues to use social plugins ("plugins") from the social network twitter.com, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. The plugins are marked with a Twitter logo. When you select an Certace website that contains a social plugin, your browser establishes a direct connection with the Twitter servers. Twitter transmits the contents of the plugin directly to your browser, which integrates it into the website. This gives Twitter the information that you have accessed on the corresponding page Certace. If you are currently logged into Twitter, Twitter can assign your visit to your Twitter account. If you are using the Twitter plugins to interact (eg. a tweet to an article post), the corresponding information is transmitted from your browser directly to Twitter and stored there. Purpose and scope of data collection and the further processing and use of data by Twitter as well as your rights in this respect and settings options for Protecting your privacy can be found in the Twitter Privacy Policy under https://twitter.com/privacy.
If you do not want Twitter to collect data about you, we advise you to log out of Twitter before your Certace visit.

8.     Use of Linkedin Social Plugins
This site uses plugins which are provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (“LinkedIn”) which can be identified by the LinkedIn logo of the “Share”-Button. If you access a page on our Website that includes this plugin, your browser sets up a direct connection to LinkedIn’s servers. Thereby LinkedIn receives the information that you and your IP address have accessed this Website. If you click on the LinkedIn „Share“-Button while you are logged into you LinkedIn account, you can link the content of this Website on your LinkedIn-Profile which enables LinkedIn to allocate the visit to our Website to your LinkedIn account. We as the Website operator do not know the content of the data transferred to LinkedIn or how LinkedIn uses such data.
For information on the purpose and extent of data collection, the further processing and use of such data by LinkedIn, as well as your rights in this regard and your setting options for the protection of your privacy, please refer to LinkedIn’s privacy policy: http://www.linkedin.com/legal/privacy-policy
 
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
 
Changes To This Privacy Policy
This Privacy Policy is effective as of 05.04.2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
 
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

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